The post office building Loja CTT is located almost in the center of Lisbon. There is a sign at the main entrance. Customers at the post office will be able to receive pensions and benefits, as well as send and receive money transfers, arrange insurance policies and pay for utilities and other services in a dedicated financial services area. The separation of customer flows will significantly reduce average service time and get rid of queues in post offices. Given the annual doubling of the volume of international items delivered by the Post, the parcel sending and receiving area has been separated and converted to a self-service format.